Data protection at abtipper

We would like to assure you that the protection of your data is our highest priority.

To achieve this goal, we take comprehensive technical and organizational precautions to ensure that your data is stored securely with us.

Data protection requirements can be complex depending on the university or company. We are therefore flexible and able to meet your organization's specific data protection requirements and measures. So please do not hesitate to contact us!

Principles of data protection

All employees who come into contact with your data are obliged to maintain the strictest confidentiality.
We use tools from trustworthy providers who comply with all applicable data protection regulations.
After completion of the project, your data will be completely deleted.
On request, we will issue you with a separate confidentiality agreement and are prepared to sign your data protection templates (e.g. NDA) or conclude an order processing agreement.

Further information can be found in our detailed privacy policy.

General Data Protection Regulation (GDPR)

We have taken extensive measures to meet the requirements of the GDPR. Our data protection was audited by an independent auditing company and rated as very good.

Although some information is required to place orders with us, we only collect and store the data that is required to successfully process your order and to fulfill our contractual obligations in accordance with Art. 6 para. 1 lit b. GDPR are required. Of course, you are entitled to the rights under Articles 12-23 GDPR, including the right to object to the processing of your personal data.

We will be happy to conclude an order processing contract in accordance with Art. 28 (3) GDPR on request and provide you with a corresponding draft contract. This also includes the information sheet on the technical and organizational measures in accordance with Section 9 BDSG and Art. 32 GDPR.

Transmission paths and data protection

In order to transcribe your audio or video professionally, we naturally need the corresponding files. Our transfer process is extremely flexible and allows you to choose your preferred transfer method, whether online or offline. The standard method for transferring files is Dropbox.

Dropbox is an international company that provides data processing services. Dropbox is committed to complying with the GDPR and has taken appropriate measures to ensure compliance. These include, among others:

Privacy Policy: Dropbox has published a Privacy Policy that explains how personal information is collected, used, and protected.
Security measures: Dropbox has implemented security measures to ensure the integrity, confidentiality and availability of data. These include encryption, access controls and regular security checks.
Data transmission: Dropbox provides mechanisms for secure transmission of data between users and servers, including the use of encryption during transmission (SSL/TLS).
Data Processing Agreements: Dropbox offers customers the option of concluding a data processing agreement (DPA), which regulates the data protection agreements between Dropbox and the customer.
Data protection rights: Dropbox respects users' data protection rights under the GDPR, including the right of access and rectification

We offer maximum flexibility in file transfer and strive to meet your individual requirements. Here are some alternative transfer methods that we also support:

Transfer via another cloud provider of your choice (e.g. WeTransfer or Tresorit).
Provision of a link to the files in your cloud storage or on your own server.
Transmission as a password-protected ZIP file (the password can be sent by telephone or e-mail).
Sending by post on a USB stick or similar data carrier.
As a rule, we send the transcriptions by e-mail, but we can also implement any of the variants mentioned above.